Our privacy policy


We take our customers privacy concerns seriously. We abide by the appropriate UK and EU Rules on Data Protection. If you have any further queries regarding privacy, please contact our customer service team via the Contact Us link on our website.

Your information is used for our internal purposes. We collect basic login data (e.g. email address, password, company name) when you register with us. This information is used to identify our customers and to send order confirmations. We collect delivery and billing information (ie. billing/delivery addresses, phone number) at the Checkout page in order to process your order and to contact you should there be a problem with your order. We also collect contact details for marketing purposes and to inform you of new products and services and any special offers we may have from time to time.

We value your privacy and understand that you don't want your name and personal details sold to third parties. metals4U will not sell, trade or rent in any form your information to a third party. We will only provide your information to a third party, who will also keep your personal details protected, when it is necessary for processing your order and facilitating delivery.

We also collect information about your visits to our web site by cookies. "Cookies" are data that a website transfers to an individual's hard drive for record-keeping purposes. Cookies, which are industry standard and are used by many websites, including ours, can facilitate a user's ongoing access to and use of a site. They may allow metals4u.co.uk to customise the Site to your needs. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allow you to deny or accept the cookie feature. Like many web site operators, we also use software to analyse and record visitor numbers and other details such as. the number of page views (or page impressions) that occur on Site, the number of visitors to our Site, how long those visitors (on average) spend on our Site when they do visit; and, common entry and exit points into our Site. This non-personal information is used by us to assist in analysing the usage of our web site.

Third party vendors, including Google Adwords Remarketing show metals4u.co.uk  ads on sites across the internet.Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to metals4u.co.uk website. These cookies do not collect personal data nor can they be used to identify you or give access to your computer.Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page

By using our web site, you consent to the collection and use of this information. Should we decide to change our privacy policy in any way, we will post such changes to this page so that you are aware of the information we collect, our use of it, and the circumstances under which we would disclose it.