Buying Tools From Us > Customer Service

At metals4U we are proud of our outstanding customer service. Whether you are looking for support in purchasing our materials, or needing help locating a specific product for your project, we are just a phone call away. We are happy to take your order over the phone or provide advice about the best way to place your order through our easy-to-use website. And in the unlikely event you’re not satisfied with your delivery in any way, please drop us a line and we will do our very best to help.

You can contact us via phone, e-mail, or via web chat. You will be put straight in touch with one of our trained customer service advisors here at our depot in Wetherby, West Yorkshire. Like to know when your order is being delivered? We’ll be happy to help. Need a copy of an invoice? Just let us know. We’re always keen to hear from customers who are happy with their order. Equally we like to know if things could have been better.

The metals4U customer services team is always happy to help.

Opening Hours

Monday - 8.30am – 5pm
Tuesday - 8.30am – 5pm
Wednesday - 8.30am – 5pm
Thursday - 8.30am – 5pm
Friday - 8.30am – 4.30pm

  • 30 day credit  accounts now available for Schools, Colleges & Universities
  • credit accounts for Museums, NHS and Government Bodies
  • Our customers love us - Trust pilot independent reviews
  • universl beams, RSJ's and I-beans
  • Mild Steel Reinforcing Mesh
  • Stainless steel box section
  • nuts, bolts, screws and other fasteners
  • steel weld mesh

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